FAQ for athletes, parents, and coaches
Answers for athletes, parents, and coaches. Still stuck? Email support@trainthe90.com.
Getting started and portals
What is T90?
T90 is a mental performance and development platform for athletes. It helps you understand yourself, practice useful habits (like a Daily Check-In and Mental Rep), and bring that training into competition. Parents and coaches get their own free support experiences when invited, based on what the athlete chooses to share. T90 is not a medical or mental-health service, not a replacement for your coach, and not a scoring or ranking system.
Who is T90 for?
Designed for athletes and student-athletes who want an active role in their development. Parents and coaches have separate free portals. T90 welcomes athletes across sports.
What are the Athlete, Parent, and Coach portals?
| Portal | Who | Cost |
|---|---|---|
| Athlete | The athlete | Athlete membership |
| Parent | Parents / guardians | Free |
| Coach | Coaches | Free |
How do I get started?
1. Download from the App Store or use https://app.trainthe90.com. 2. Create an account and choose your role. 3. Complete profile steps. 4. Athletes: AAS assessment + Daily Loop. 5. Parents/coaches: role assessment (PSS or CLS) + connect when invited. Sign-in: email/password, Google, or Sign in with Apple. Requires iOS 17.0 or later.
Is T90 only for basketball?
No — athletes across sports.
Does T90 replace my coach?
No.
Assessments & Blueprint
What is the AAS Blueprint?
The Athlete Alignment System (AAS) builds a personalized Blueprint: narrative guidance shaped by how you compete—no labels, types, or scores. It is not a diagnosis or performance prediction. Parents and coaches use PSS / CLS for their own roles. Daily Check-Ins do not rewrite saved AAS results.
Daily Loop & Ask T90
What is the Daily Loop?
Three steps in the app: Check-In → Mental Rep → Reflection (around 7 PM).
What is Ask T90?
Ask T90 is in-app performance coaching assistance — it does not diagnose or treat. In a crisis, contact emergency services or text HOME to 741741. Per the Privacy Policy, Ask T90 does not send your questions or athlete development context to an external generative AI provider.
Connections
Who controls sharing?
Athletes control sharing. Connection does not equal full Blueprint access. Minors need parent/guardian approval; a coach is not a guardian. Wrong connection → app controls or support@trainthe90.com.
Account and login
How do I sign in or reset a password?
Use the same method as signup. Forgot password works for email accounts only. To delete your account: Settings → Delete Account (this does not cancel an Apple subscription).
Subscriptions and trials
How much does T90 cost?
Athletes: 14-day free trial for eligible new subscribers, then $9.99/mo or $99.99/yr. Parents and coaches: Free. Cancel in Apple Subscriptions; refunds via Apple Report a Problem.
Privacy and data
What can connected parents and coaches see?
Athletes see their own data. Connected parents and coaches see interpreted summaries only under consent scopes—not raw answers, private reflections, or Ask T90 history. Privacy requests: support@trainthe90.com.
Still need help?
Email support@trainthe90.com. Include role, account email, and a short description. Never send passwords or card numbers.